Analysis of the Effects of Covid-19 on Travel and Tourism Product Purchase Decisions
Keywords:Crisis, Covid-19, Tourism demand, Consumer behavior in tourism
This study aims to determine the differences between behaviors of potential tourists by examining how the crisis perception of COVID-19 impacts tourism demand and what kind of attitudinal dimensions potential tourists bring to the fore in their travel requests. Data were collected from 685 local tourists living in Turkey. Explanatory Factor Analysis was performed, followed by a t-test and one-way ANOVA, to determine the differences between demographic features. In the face of the pandemic, the potential tourist will tend to isolate, avoid, and turn to alternative forms of tourism. In addition, the approach to traditional travel and accommodation activities is changing and has been altogether thrown into question. The differentiation of tourism preferences according to the demographic characteristics of participants reveals that the effects of the pandemic differ depending on personal characteristics. The effect of external environmental conditions on consumer behavior and demand in tourism is a topic studied in the literature. There are also studies on the impact of regional epidemics on tourism, such as SARS, Ebola, among others. However, empirical studies on the impact of a global pandemic such as the Covid-19 on consumer behavior and demand in tourism are limited. This study which determine the effect of Covid-19 on tourism demand and consumer behavior, will contribute to the literature. The results of this study can be a guide for tourism businesses in other countries. It can be a source for academically similar studies in terms of method and application.
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