People, Place, Values: Living Lab as Social Innovation Processes for Tourism Communities

Authors

  • Dominic Lapointe Université du Québec à Montréal (Canada)
  • David Guimont Université du Québec à Montréal (Canada)
  • Alexis Guillemard Université du Québec à Montréal (Canada)
  • Cassiopée Benjamin Université du Québec à Montréal (Canada)

Abstract

Tourism is well known to transform space and place, especially through commodification of space and culture Destination in peripheral areas are facing major transformation. Three main challenges can be identified: workforce and demographic challenges, technological challenges and climate change adaptation challenges. Neoliberal discourses and policies will suggest technological innovation, good governance and competitive destination management to face those challenges. Based on our action researches, we take exception from those discourses, suggesting that a living lab as a social innovation process offer the potential of different responses to those challenges than the business as usual neoliberal discourses especially in refocusing the innovation agenda on people, place and use values instead of profit and exchange values. Indeed, our researches reintroduce fundamental issues of tourism as a base on encounter and sharing of space, in place, through people. The exchange value and profit not being at the core of the innovation process.

Keywords: Living Lab; Social Innovation; Climate change; Technology; People-Place-Values.

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Author Biographies

Dominic Lapointe, Université du Québec à Montréal (Canada)

Ph.D Regional Development, Université du Québec à Rimouski, 2011, UQAM, Research chair on tourism dynamics and socioterritoriale relations, Full professor. UQAM, CP 8888, succursale Centre-Ville, Montréal (Québec), H3C 3P8. ORCID: https://orcid.org/0000-0002-5696-1471 Email: lapointe.dominic@uqam.ca

David Guimont, Université du Québec à Montréal (Canada)

M.Sc. Tourism Management and Planning, Université du Québec à Montréal, 2004. Cégep de Rivière-du-Loup, Living Lab en Innovation Ouverte, Researcher Auxilliary, UQAM. UQAM, CP 8888, succursale Centre-Ville, Montréal (Québec), H3C 3P8. Email: david.guimont@cegeprdl.ca

Alexis Guillemard, Université du Québec à Montréal (Canada)

M.Sc Tourism development, Université du Québec à Montréal, 2017. Research Auxilliary, UQAM. UQAM, CP 8888, succursale Centre-Ville, Montréal (Québec), H3C 3P8. Email: guillemard.alexis@courrier.uqam.ca

Cassiopée Benjamin, Université du Québec à Montréal (Canada)

M.Sc Tourism development, Université du Québec à Montréal, 2019. Research Auxilliary, UQAM. UQAM, CP 8888, succursale Centre-Ville, Montréal (Québec), H3C 3P8. Email : benjamin.cassiopee@courrier.uqam.ca

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Published

2021-05-28

How to Cite

Lapointe, D., Guimont, D., Guillemard, A., & Benjamin, C. (2021). People, Place, Values: Living Lab as Social Innovation Processes for Tourism Communities. Anais Brasileiros De Estudos Turísticos - ABET, 11. Retrieved from https://periodicos.ufjf.br/index.php/abet/article/view/30666