• Ana Claudia Moreira Cardoso Universidade Federal de Juiz de Fora
  • Marcela Costa Bifano Oliveira Universidad Autónoma de Guadalajara - CUC



The digital economy covers ever larger dimensions of everyday life and sectors of the economy. In this context, this theoretical paper aims to discuss the different digital platforms created by this new sector of the economy and analyses what most of them have in common – the generation of added value based on the production of data by the users – but also what differentiates them. In this case, we will analyze intermediation platforms as well as the so called share economy and gig economy, with emphasis on the “work on demand” platform-enterprises in the third group. In a second time we will focus on the tourist industry where we’ll identify some of the new technologies and digital platforms created and incorporated in the industry and their impact on the labour market. For this purpose, we will use data and information provided by institutions such as ETUI, Eurofond, OIT, WTTC, World Bank, LAMFO/UnB, IPEA and IBGE as well as the terms and conditions of some platforms. The initial hypothesis was that the labour market in the tourist industry would be impacted only due to the entry of the gig economy platform companies into the hotel segment, such as Brigad. However, the survey revealed that the situation is much more serious. On the one hand, among the platforms of the gig economy, in addition to the hotel platforms, also the delivery platforms (iFood, Uber Eats, Rappi) and transportation (Uber and 99) are contributing to the precariousness of jobs in the sector. On the other hand, those in the share economy, such as Airbnb, as well as those in intermediation (including Decolar and Trivago) are also having a negative impact on the labor market, both in terms of the number of jobs destroyed such as lack of quality of those few who are created. Thus, we can say that the entry of these platforms in the sector is generating a wave of job insecurity in a job market already marked by precarious conditions.


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Author Biographies

Ana Claudia Moreira Cardoso, Universidade Federal de Juiz de Fora

Pós-doutorado pelo Centre de Recherche Sociologique et Politique de Paris – CRESPPA (2013); pós-doutorado pelo Departamento de Sociologia da Universidade de Brasília – UNB (2011), doutorado em Sociologia (co-tutela) pela Universidade de São Paulo - USP e Universidade de Paris 8 (2007), mestrado em Ciência Política pela USP (1998) e graduação em Ciência Sociais pela USP (1992). Professora visitante no Programa de Pós-Graduação em Ciências Sociais na Universidade Federal de Juiz de Fora. CV: e  [ ]

Marcela Costa Bifano Oliveira, Universidad Autónoma de Guadalajara - CUC

Doctaranda en Ciencias para el Desarrollo, la Sustentabilidad y el Turismo, Universidad Autónoma de Guadalajara - CUC. Mestranda em Ciências Econômicas e Sociais pela Universidad Autónoma de Sinaloa, México. Bacharela em Turismo pela Universidade Federal de Juiz de Fora. Membro do Observatório Econômico e Social do Turismo/OEST) y do Grupo de Pesquisa Conhecimento, Organização e Turismo/COGITO). Experiencia na área de Turismo, políticas públicas, desenvolvimento. 




How to Cite

Moreira Cardoso, A. C. ., & Oliveira, M. C. B. (2020). THE E-ECONOMY AND ITS PLATFORM-ENTERPRISES: MODUS OPERANDI AND PRECARIOUSNESS ON THE LABOUR MARKET IN THE TOURISM SECTOR. Anais Brasileiros De Estudos Turísticos, 10(1, 2 e 3).