Luxury, attention to detail and the inside story of Teresa Perez's operation

Authors

DOI:

https://doi.org/10.5281/zenodo.10451367

Keywords:

Luxury tourism, interview, agency

Abstract

Teresa Perez and Tomas Perez avoid using the word "luxury" during their speeches: but there's no denying it, the agency is a pioneer in this sector in Brazil and offers refined experiences to those who can afford it. Discreetly, they always present success as something linked to the hard work that went into creating the agency (which bears the name of its founder); they also associate it with an attentive eye for detail and never publicly parameterize "success" with turnover. For this exclusive interview, the author was welcomed at the company's headquarters in São Paulo, which occupy two beautifully decorated floors, reflecting the culture of each continent. The entire interview has been transcribed. Slight adjustments were made to maintain a logical line of reasoning, as sometimes in spoken communication ideas overlap. Tomas Perez conducted the interview in person with environmental recording and Teresa Perez responded by private audio message because she was out of the country. Legacy, purpose, prejudice, entrepreneurship, ministerial exchange and other subjects were addressed without any questions being left unanswered and without any prior censorship.

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Author Biography

Juarez Velozo, Universidade de São Paulo / USP

Mestrando em Turismo na Escola de Artes, Ciências e Humanidades (USP), especialista em Gestão de Pessoas (SENAC), turismólogo (UNIBERO). CV: http://lattes.cnpq.br/8413083430323600 ORCID: https://orcid.org/0000-0002-3275-0100 Juarez.velozo@hotmail.com

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Published

2023-12-29

How to Cite

Velozo, J. (2023). Luxury, attention to detail and the inside story of Teresa Perez’s operation. Latin American Journal of Tourismology, 9(Regular). https://doi.org/10.5281/zenodo.10451367

Issue

Vol. 9 No. Regular (2023)

Section

INTERVIEW

License

Copyright (c) 2023 Latin American Journal of Tourismology

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