Health care of hypertensive patients in the city of Juiz de Fora/MG: a comparative analysis of Basic Health Unit

Abstract

This article examines the production of care for hypertensive patients in two Units of Health Primary Care in the city of <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Juiz de Fora - one operates with the traditional model, and the other with the Family Health Program, which allowed a discussion of the two models of health care working in the city. The instrument used to collect data was the “Descriptor Flow Chart”, which allows a graphical representation of the processing of the work focused on paths traveled by users. Its implementation has occurred through meetings with the teams of UBS, which can collectively describe the production of care for hypertensive patients in the units. This analysis showed a persistent difficulty in organizing the work focused on the user and in teamwork, in promoting the building of ties with users, and in the establishment of spaces that prioritize the process of health education, both in individual level and as group.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />