EVALUATION OF USERS ON THE ATTRIBUTES OF PRIMARY CARE TO ORAL HEALTH IN THE FAMILY HEALTH STRATEGY

Abstract

Health assessment is an important path in the process of transformation and improvement of a health service. The PCATool (Primary Care Assessment Tool) is one of the main tools used to evaluate the first level of health care. The aim is to evaluate the Primary Oral Health Care in a Family Health Center from the perspective of adult users. This is a cross-sectional study carried out in 2016 at the Francisco Moura Vieira Family Health Center in Sobral, Ceará. To collect the data, the Primary Care Assessment Instrument - Oral Health (PCATool-SB), user version, was used. 172 users participated in the study. The analysis of the results showed a high orientation to Primary Health Care in the attributes of First Contact (Use) and Coordination (Information System), while the other essential attributes and derivatives indicated low orientation. There was no association between scores and sociodemographic variables. The results indicate a need to restructure the attention given in the unit, mainly in the adequacy of the ratio of professionals and demand.